Position Information

Position Information Message
Combined Case Manager/Investigator
Position Title:
Combined Case Manager/Investigator for Public Defender Office
This job is a fast-paced position that include a high volume of individual and family contact, collaboration with various community agencies, as well as computer entry and tracking and requires cultural/racial diversity and sensitivity.
We want you to join our team! 
Do you want the opportunity to make a positive impact on the lives of people in need of support?  Do you want to be part of a diverse workforce that collaborates and learns from each other to improve defense services that support children, families and communities?  Then, we want to hear from you!
Job Duties Include (but are not limited to) :
  • Evaluating clients to determine their level of assistance needs.
  • Connecting clients with services, such as financial assistance, counseling or health care.
  • Assisting clients in developing plans for addressing their long-and-short term needs and goals.
  • Following up with clients to make sure that they are getting the supportive services that they need.
  • Assisting attorney with staffing cases and court appearances
  • Contacting agencies to gain access to medical, school, or other client records
  • Performing home visits of child clients – both with and without the attorney
  • Locating and interviewing witnesses, victims, and clients in a timely manner; coordinate with witnesses regarding court appearances.
  • Developing leads and sources of information: obtain, analyze, and disseminate pertinent records including court, medical, military, criminal and psychological; review presentence reports, prepare appropriate support documents; deliver subpoenas to witnesses; prepare detailed written reports; negotiate settlement, and arrange and coordinate documents and compensation for civil compromises.
  • Testifying competently and professionally in court concerning findings of investigations.
  • Actively participate in team meetings with attorneys.
Position: Combined Case Manager/Investigator
Organization: Umpqua Valley Public Defender
Location: Roseburg,  OR 
United States
Salary: $54,107 - $83,938
Posting Start Date: 10/20/2022
Date Posted: 10/20/2022
Requirements Requested Skills:
  • Outstanding Customer/Client Service skills working with diverse populations
  • Exceptional teamwork and interpersonal skills
  • Strong verbal and written communication skills to aid in writing clear, concise reports and case-related documents
  • Excellent time management and organizational skills in order to maintain accurate records.
  • Strong motivational and assessment skills using strength-based language and engagement techniques
  • Ability to conduct comprehensive investigations utilizing proper investigative channels and protocols.
  • Ability to prioritize and accurately accomplish multiple tasks.
  • Ability to visit clients and witnesses in correctional facilities (may preclude employees and applicants arrested and jailed in preceding two years).
  • Ability to work flexible hours, including evenings/nights, weekends and/or holidays as necessary in order to contact witnesses and information sources.
  • Ability to lift 25 – 50 pound items as needed
  • Proficiency in using investigation equipment, such as a digital camera, portable tape recorder, and video equipment.
  • Work requires continual attention to detail, establishing priorities, and meeting deadlines.
Selection Factors for Preferred Applicants Will Have Knowledge of:
  • Community Corrections philosophy, methods and practices as it relates to adult clients.
  • The dependency field
  • The methods of treatment for specialized problems such as drug addiction and/or alcoholism.
  • Counseling and interviewing techniques and methods.
  • Inmate privacy rights, and proper release of information.
  • Behavior and adjustment problems of adult offenders and methods of treatment.
  • Individual and group counseling techniques.
  • Interview and assessment techniques.
  • The criminal justice system including probation and parole.
  • Caseload management.
  • Community resources and re-entry resources available to adult clients.
They Will Also Have the Ability to:
  • Interact effectively with the courts, other law enforcement agencies, rehabilitative agencies, and the legal profession.
  • Maintain satisfactory public relations.
  • Understand, interpret, and apply statutes, court rules, regulations, and polices as they relate to adult clients.
  • Express ideas and recommendations effectively, both orally and in writing.
  • Prepare detailed case histories and reports.
  • Effectively work and communicate with individuals and groups from a variety of social, economic, ethnic, and racial backgrounds.
  • Work independently and exercise sound judgment.
  • Assess the needs of adult clients and provide appropriate treatment plan.
  • Objectively evaluate information and make appropriate decisions.
  • Establish and maintain accurate and complete records.
  • Compose accurate and concise objective reports.
  • Communicate effectively both orally and in writing with individuals of varying backgrounds and abilities.
  • Establish and maintain cooperative working relationships with individuals, whether members of the public or coworkers, from diverse groups and backgrounds.

Working Conditions:
Employee's work is conducted in offices, participant's homes, and other community sites.  Employee has contact with a wide range of people including some exhibiting anger and frustration under stressful conditions. Participants may be drug or alcohol-affected and in need of treatment.  The employee will be exposed to and need to deal with a range of emotionally charged issues, confronting where necessary. Must have a valid driver's license and acceptable driving record.  If no driver's license, must be able to provide alternate method of transportation.  Some overnight travel may be required for child visits and to attend statewide meetings and trainings. Hours of work will generally be Monday – Friday 8:00am – 5:00pm, but may vary, and may include evenings and weekends. Overtime must be pre-approved by a manager.
What’s In It For You:
When you join the Umpqua Valley Public Defender’s office, you join a community of employees dedicated to Oregon’s most vulnerable population.  Career growth and development is encouraged through training and community participation opportunities. UVPD offers great benefits, including low-cost, high-coverage health insurance, generous time-off, and a superior retirement plan, as well as a relocation bonus and a 5% pay differential for being bilingual. Starting salary range begins at $54,107/yr DOE.

A Bachelor's degree in a Behavioral Science, Social Science, or a closely related field;
A Bachelor's degree in any field and one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
An Associate's degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
Via email of resume and cover letter to: sharece.winslow@uvpd.org
Or via fax of same to 541-673-2748
UVPD commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others to help us achieve our vision of a diverse and inclusive community.
Status: This listing expires on: 1/18/2023
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Organization Information
Umpqua Valley Public Defender
645 SE Jackson Street

Roseburg,  OR 97470
United States
(541) 957-5344
(541) 673-2748
Sharece Winslow