Position Information

Position Information Message
Community Relations Manager
The Community Relations Manager is responsible for conceptualizing, developing and facilitating the implementation of projects related to commitment to community relations and being a valued neighbor in those communities that we serve. This position requires close coordination and communication with Executive Leadership, Defender Staff, clients and community organizations. In addition, this individual is required to work successfully with representatives from various communities, organizations and neighborhoods with respect to the diverse populations and cultures, served by the Defender Association. The Community Relations Manager serves as a liaison between the Defender Association and communities with serve with the goal of informing the practice of indigent defense from the lens of the community through extensive community engagement and strategic partnerships. 
  • Develops a strategy and programs designed to represent the organization favorably and make positive contributions to the community.
  • Creates and plans programs that engage and support the Defender stakeholders.
  • Develops and expands relationships with community leaders and organizations.
  • Supports policy initiatives and represents the organization at community events.
  • Works in partnership with community-based organizations to develop and implement programs that will advance the mission of the Defender Association.
  • Works with Executive Leadership, Department Heads and Defender staff to develop community relations plans and promote new and ongoing initiatives with the goal of improving outcomes for clients.
  • Works with justice stakeholders, local government, community-based organizations and community coalitions to develop programs, events and new initiatives that promote community relations, policy and communications objectives.
  • Conducts research and analysis as the basis for the identification and development of strategic initiatives designed to support the strategic plan and meet the needs of Defender clients.
  • Partner with Communications Director to help inform and shape overall communications strategies and activities including social media/online.
  • Serve as a catalyst with vision who can create excitement and energy around the Defender Association’s mission and encourage others to support the organization; persuasive, persistent, and determined in the pursuit of the organization's goals.
Position: Community Relations Manager
Organization: Defender Association of Philadelphia
Location: Philadelphia,  PA 
United States
Salary: Commensurate with experience
Posting Start Date:
Date Posted: 2/5/2019
Education and Experience
  • Master’s Degree in related field, or an equivalent combination of relevant education, training, and expertise sufficient to perform the essential duties of the position.
  • Minimum of five years’ experience in community relations and organizing.
Skills and Requirements
  • Commitment to Defender Association’s mission with knowledge of the issues faced by the underserved in the community who need help with legal issues and knowledge of diverse communities who need guidance and assistance with criminal and youth justice.
  • Established and effective communicator; highly skilled in writing and speaking; ability to communicate Defender Association’s mission and interests to a broad audience; adept at crafting proposals, correspondence, and other kinds of materials.
  • Strong skills in community organizing and project management.
  • Demonstrated ability to work effectively with and quickly gain the respect and support of various constituencies, including clients and staff members, stakeholders, civic leaders and community partners.
  • Ability to strategize and be adept at planning, prioritizing, organizing, and following through; highly energetic and able to balance multiple competing priorities.
  • Ability to be responsible and accountable to the organization, colleagues, clients and community.
  • Proficient in Microsoft Word, Outlook, and Excel and accessing data and generating reports.
  • Ability to travel and work non-traditional hours
Status: This listing expires on: 5/6/2019
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Organization Information
Defender Association of Philadelphia
1441 Sansom Street

Philadelphia,  PA 19102
United States
Nena Carter


December 15, 2018: Registration is now open for NAPD's Spring Events:
  • Executive Leadership Insitute (Frankfort, KY)
  • Train the Trainer (Frankfort, KY)
  • "We the Defenders" Investigators Conference (Biloxi, MS)
  • "We the Defenders" Social Workers/Sentencing AdvocatesConference (Biloxi, MS)
  • Team Mitigation Institute (Atlanta, GA)
Click on Events Tab for more info and to register.

October 30, 2018: NAPD releases a video about its achievements over the 5 years since forming in November in 2013. This films was coordinated by NAPD Steering Committee Member and San Francisco Public Defender Jeff Adachi and debuted at the Racial Justice Training and 5 Year Celebration in Baltimore, Maryland. You can watch the video HERE

July 1, 2018: General Registration opens for the “WE THE DEFENDERS” TRAINING CONFERENCE,  November 26-29, 2018, Indianapolis, IN

You can watch a video about the event HERE 

Due to overwhelming demand, NAPD will again offer this comprehensive Investigator and Social Worker/Sentencing Advocate training experience! The program will include one track for Investigators and a separate track for Social Worker/Sentencing Advocates.  Hear from nationally recognized experts who will share their knowledge on a wide range of topics relevant to the work you do each and every day.  Network with other criminal defense practitioners from around the country and find your tribe. 

January 23, 2018: In response to US Attorney General Jeff Session's reversal of prior policy on the imposition of fines and fees for criminal defendants, NAPD submitted the following letter on behalf of the public defender community. You can read the letter HERE