Position Information

Position Information Message
NAPD Membership Coordinator - Remote/Virtual Position
The Membership Coordinator will be the primary NAPD Team Member to respond to NAPD members’ various needs, provide technical support, and undertake live event project management. 
  • Assist/Co-Lead in the project management of Live Training Events (held at various locations throughout the United States); Set up/maintain Live Events in Naylor as needed; Prepare name tags and other materials for in person events; Travel to and assist with in person events as needed; Assist organizations with event registrations upon request; Process additions to registrations for organizations and individuals when requested; Cancel registrations and accompanying invoices when requested
  • Act as backup to process credit card transactions and post payments to Naylor (Operations Director would be responsible for majority of credit card transactions)
  • Assist with registrations and in the Learning Management System; Respond to questions about the meeting times of Online Academy courses for registrants
  • Set up/maintain Webinars in Naylor; Provide promotional materials to increase Webinar participation; Provide registration support and limited technical support as needed
  • Regular review of registrants to determine member status and forward any non-member registrations with a balance due to Operations Director to generate and send invoice to registrant
  • Respond to questions about requesting CLE credits for webinars and courses when requested; Create certificates of completion as appropriate
  • Manage the inventory, sales and distribution of NAPD Online Store merchandise
  • Perform password resets and support members needing other profile changes; Provide back-up support for listserv and website management
  • Import new organizations’ member data in Naylor and communicate with staff; Assist in roster management (making updates and training roster managers); Run membership reports upon request; Back up membership database weekly; Request assistance from the Naylor Help Desk and manage solutions
  • Other duties as assigned by the Operations Director (direct supervisor)
Position: NAPD Membership Coordinator - Remote/Virtual Position
Organization: National Association for Public Defense
Location: Frankfort,  KY 
United States
Salary: $30/hour, capped at 25 hours per week.
Posting Start Date: 10/5/2020
Date Posted: 10/5/2020
Requirements The ideal candidate will bring:
  • A demonstrated commitment to criminal justice, public defense, racial equity and social justice issues.
  • Experience working with a data management system, spreadsheets, Help Desks, word processing systems, and a basic knowledge of computer usage in a network environment. Sophisticated technical competency a plus.
  • Emotional intelligence and an ability to treat people with patience and kindness combined with energy and enthusiasm. Prior customer service experience a plus.
  • An interest in teaching and a willingness to assist others in getting from Point A to Point B combined with an ability to work cooperatively in a remote, virtual setting to support the mission of NAPD.
  • A high level of organizational and administrative skills to handle a variety of detail-rich tasks promptly and competently as a part-time contractor. Core business day morning and afternoon hours will be required, and availability to support scheduled NAPD events will likely be required.
  • The ability to participate as a fully invested member of a team while working in a remote/virtual workplace.
  • Clear and effective communication skills, both orally and in writing.
Interested applicants should email a cover letter, resume, and three references to jeanie.vela@publicdefenders.us with the subject line, “Membership Coordinator” Please send your application as one document, preferably PDF.
NAPD is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in our work and staff. We strongly encourage candidates of all identities, experiences, and communities to apply.
Applications deadline: October 26, 2020
Status: This listing expires on: 10/26/2020
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Organization Information
National Association for Public Defense
PO Box 211

Frankfort,  KY 40602
United States
(303) 921-3736
Jeanie Vela