Minimum Requirements: Knowledge, Skills, and Abilities
Knowledge of: court systems; legal terminology; Knowledge of investigative principles, practices and procedures; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.
Skill/Ability to: operate personal computer using standard Office operating software and general office equipment; communicate effectively both orally and in writing; make mathematical computations; prepare clear, concise and comprehensive written reports; to have good judgment skills and decision-making skills; to have good management of time, planning and organizing; to have fact finding and analytical skills; exercise tact and courtesy with those contacted during the course of work; exercise firmness and fairness in adjusting complaints and explaining laws and policies; and establish and maintain cooperative and effective relationships with those contacted during the course of work. Bilingual (English-Spanish) preferred.
Each and every county position requires the following professional skills and abilities as key and
necessary elements of performance:
- Demonstrate regular and reliable attendance;
- Work well with others and participate fully in a team oriented environment;
- Interface with other employees and customers in a courteous and respectful manner;
- Maintain strict confidentiality;
- Project positive support of their department and all county organizations at all times; and,
- Maintain and enhance the County’s commitment to customer service excellence
Conducts factual investigations; gathers evidence related to cases; locates and interviews witnesses; obtains sworn statements from witnesses; transports complainants and witnesses to and from court; serves subpoenas and arrest warrants; locates and retrieves documents and other materials; coordinates investigations with local, state and federal authorities.
Writes investigative reports; prepares evidence for court presentations; obtains police reports, certified copies of judgments, criminal histories and other documentation for trial; attends court proceedings; testifies in court.
Responds to requests for information via phone or in-person.
Assists attorneys in preparation for civil and criminal trials. Depending on area assigned possibly with juvenile proceedings.
Performs surveillance of suspects and defendants; takes photographs.
Locates witnesses and complainants using computer systems and through manual research.
Assists prosecutors and other investigators with case investigation requirements.
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and
Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.